45 Meadowbrook Lane
Bristol, BS3 4TY
United Kingdom
Monday to Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Evening appointments available by prior arrangement for training sessions and consultations.
Our facility is located in a quiet residential area with dedicated parking spaces for clients. The building features ground-floor access suitable for clients with mobility considerations.
We're positioned approximately 15 minutes from Bristol city centre via public transport, with bus routes 75 and 96 stopping within 200 metres of our location.
For first visits, please bring your pet's vaccination records, any current medications, and information about dietary requirements or health conditions we should be aware of.
For grooming appointments, if your pet has preferred tools or products, you're welcome to bring these along.
45 Meadowbrook Lane
Bristol, BS3 4TY
United Kingdom
Email enquiries are typically answered within one business day during normal operating hours. For urgent matters, we prioritise responses and aim to reply within a few hours when possible.
During weekends and holidays, response times may be extended. Emergency veterinary situations should be directed to your local 24-hour veterinary clinic rather than waiting for our response.
To book a service, you can submit a request through our website forms or send an email directly. Please include your preferred dates, the specific service you're interested in, and any relevant information about your pet.
We'll confirm availability and arrange a mutually convenient time. First-time clients are encouraged to schedule a brief introduction meeting at no charge, allowing us to meet your pet and discuss their specific needs before the main appointment.
For recurring services such as regular grooming or ongoing training programmes, we can establish a standing appointment schedule to ensure consistency and preferred time slots.
Our primary service area covers Bristol and surrounding communities within approximately 12 miles of our facility. For pet sitting services requiring travel to your home, additional travel time may apply for locations beyond this radius.
We're experienced with various property types including flats, houses with gardens, and rural properties. Security requirements and access arrangements are discussed during booking to ensure smooth service delivery.